It's terrific by train

yes we do, yes we do
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Martijn
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Re: It's terrific by train

Post by Martijn » Sun Mar 22, 2009 15:27

susanb wrote:I've never actually filled in a compensation for delays form. Is it easy to find and fill in?
Finding them is the hardest part. At FGW stations you generally have to ask for them. But I've also filled in general complaints forms when I couldn't find them and that worked as well. Just sending a letter to customer services should do too; just be sure to include the original tickets, mention your departure time and the amount of delay.
I'm normally using merseyrail, northern, virgin, transpennine and first scotrail. It might be more difficult as my ticket often covers a combination of these.
You should fill a form in for the company that ran the train that caused the delay, e.g. if your Virgin train was delayed so that you missed your Northern connection to your final destination, then complain to Virgin. But it's the delay of the total route that counts, not just that of the Virgin bit.

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susanb
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Re: It's terrific by train

Post by susanb » Mon Mar 23, 2009 14:22

Thanks for the information, Martijn. The main thing that's confusing me now is that it says on a couple of the train operators websites that you can only claim for compensation for delay if the train is delayed more than 1 hour. In most cases the trains I've been catching have only been delayed around 10 to 30 min but that has then caused the knock on effect of me missing my connections (so ending up with a total delay of over an hour in most cases).

I'm going down to London at the weekend and the trains only take 2 hours 8 min now, it's great. For once it's a journey with no connections too which will actually be a nice change (Liverpool often feels a bit stuck out on a limb on the rail network).
I wish I could make this train
go faster than anything

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mkgleeds
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Re: It's terrific by train

Post by mkgleeds » Mon Mar 23, 2009 16:58

I've never actually filled in a compensation for delays form. Is it easy to find and fill in? I'm normally using merseyrail, northern, virgin, transpennine and first scotrail. It might be more difficult as my ticket often covers a combination of these.[/quote]

You can normally get away with sending a letter to the Complaints address.
I got quite used to this when commuting on the line that had the Potters Bar and Hatfield train crashes - services were shambolic for months after.
WAGN seemed to have a policy of just sending you a £5 voucher whenever you wrote to them - whatever you actually said. Delay of 4 hours, on boiling hot train with sweating commuters swinging from the ceiling = £5. Short delay due to torrential rain = £5.
In fact i once got a £5 voucher after writing to them thanking them for re-timing the trains so i no longer had a 54 minute wait at Stevenage in the evenings (a fate worse than death)

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humblebee
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Re: It's terrific by train

Post by humblebee » Mon Mar 23, 2009 22:02

Hold on to your corduroys! The new station usage figures are out.

http://www.rail-reg.gov.uk/server/show/nav.1529

They reckon they've changed most of the methods that led to bad data in previous reports (such as the whole Gainsborough Central debacle) so these should be more accurate than ever before.

Our fantasy visit list of the least used stations now reads like this (with the total number of passenger entries and exits for the year):

1. Crosskeys (Wales) - 8
2. Llanhilleth (Wales) - 10
3. Helensburgh Upper (Scotland) - 47
4. Reddish South (Greater Manchester) - 47
5. Dorking West (Surrey) - 52
6. Teesside Airport (Darlington) - 52
7. Denton (Greater Manchester) - 53
8. Coombe Halt (Cornwall) - 54
9. Doleham (East Sussex) - 56
10. Buckenham (Norfolk) - 97

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mkgleeds
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Re: It's terrific by train

Post by mkgleeds » Mon Mar 23, 2009 22:35

humblebee wrote:Hold on to your corduroys! The new station usage figures are out.

http://www.rail-reg.gov.uk/server/show/nav.1529

Our fantasy visit list of the least used stations now reads like this (with the total number of passenger entries and exits for the year):

1. Crosskeys (Wales) - 8
6. Teesside Airport (Darlington) - 52
I'm not going to even ask why you found this but aside from general astonishment that only 1 journey a week goes through Teeside Airport station, the thing that jumped out at me was;

Stanlow and Thornton Station - Cheshire. Entries Total 23. Exits Total 255.

So 255 people have got off there but hardly anyone gets back on again. WTF ?
Is it where people goto die ?
It looks like they all come from Kirton Lindsey as well !

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Re: It's terrific by train

Post by crystalball » Tue Mar 24, 2009 21:49

mkgleeds wrote: I'm not going to even ask why you found this
Don't judge him. :)

I was reading on Railway Eye that even these new figures are flawed. It looks like both Crosskeys and Llanhilleth stations were opened after the report period had ended. I wonder if they're doing it on purpose to get the Anorak trainfans to visit those stations so they can laugh at us.

It'll have to be Helensburgh Upper this year. It looks lovely:

Image

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Re: It's terrific by train

Post by jayen_aitch » Tue Mar 24, 2009 22:16

Where are those least used figures, I couldn't find them... Oh wait, they'll be in the excel file... hmmm

I bet there aren't a great number of exits at Dovey Junction on the Aberystwyth Line. I think I only saw one person get off there.

EDIT - Wow... turns out there have been hundreds of people get on and off the train there... Dovey Junction... who knew?

Hmmm, who collects the exits... I've never noticed the conductors counting furiously... or is it just the number of people who buy tickets to a given destination.

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Re: It's terrific by train

Post by crystalball » Wed Mar 25, 2009 13:45

jayen_aitch wrote:Hmmm, who collects the exits... I've never noticed the conductors counting furiously... or is it just the number of people who buy tickets to a given destination.
Heh, I like how you answer your own questions in one post, Jonny. :)

Yeah, exits are counted as the number of people who buy tickets to a destination. That's why places like Gainsborough, for example, are kind of confusing because you can only buy tickets to Gainsborough when in fact there are two stations there. I like to go on about Gainsborough a lot because I'm so proud that we made it there last year. Sorry. (Gainsborough!)

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Re: It's terrific by train

Post by humblebee » Wed Mar 25, 2009 14:18

crystalball wrote:Yeah, exits are counted as the number of people who buy tickets to a destination. That's why places like Gainsborough, for example, are kind of confusing because you can only buy tickets to Gainsborough when in fact there are two stations there. I like to go on about Gainsborough a lot because I'm so proud that we made it there last year. Sorry. (Gainsborough!)
Gainsborough!
Image

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darvé
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Re: It's terrific by train

Post by darvé » Thu Mar 26, 2009 09:19

Ah, that was a great day wasn't it. It was a lot safer on that platform too, away from the fight!

Helensburgh Upper looks lovely, i want to go.
and that snare drum, that drum roll
means we've got a winner

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Re: It's terrific by train

Post by Sootyzilla » Sat Mar 28, 2009 19:49

this article is possibly an abstract of someone's rejected english lit dissertation:

http://news.bbc.co.uk/1/hi/magazine/7964314.stm
As wrong as it was to do,
Those eyes were made to look into.

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Re: It's terrific by train

Post by islandhopper » Sun Apr 12, 2009 15:53

The week after next I am hoping to hop on the short ferry crossing from Armadale to Mallaig and from there spend the grand total of £13.80 to travel the following route before arriving in Glasgow

10:16 Morar
10:26 Arisaig
10:32 Beasdale *
10:41 Lochailort *
10:58 Glenfinnan
11:08 Locheilside *
11:14 Loch Eil Outward Bound
11:20 Corpach
11:24 Banavie
11:40 Fort William
11:53 Spean Bridge
12:00 Roy Bridge
12:11 Tulloch
12:28 Corrour
12:43 Rannoch
13:02 Bridge of Orchy
13:18 Upper Tyndrum
13:36 Crianlarich (Set Down Only)
13:52 Ardlui
14:07 Arrochar & Tarbet
14:27 Garelochhead
14:39 Helensburgh Upper
14:52 Dumbarton Central
15:04 Dalmuir

It's been too long since I was on that train and I am now praying to my atheist God for a sunny day.

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Re: It's terrific by train

Post by wyvern » Tue Apr 14, 2009 22:46

Oh no! I've been to Gainsborough Central (only one stop from home so not surprising really), Helensborough Upper, and Kirton Lindsey. How a) sad? b) intrepid? How about an Anorak trip combined with pub to some of these? He he! Melton Lane near Brough, East Yorkshire was one I always wanted to go to but they closed it. Stopped there once on the way back from Hull. Is Sinfin still open? Not the best of places to go to though I believe. I went past Teesside Airport about a year ago but the service was out of the question so we drove to the airport. I've been through Reddish South a few times as well. Helensborough Upper looks nice but there was an incident of chav baiting there about a year ago which ended in windows being smashed. I'll see if I can find the video on You Tube.
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Re: It's terrific by train

Post by wyvern » Tue Apr 14, 2009 23:04

I've just found the video. It's Garelochhead not Helensborough.
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Re: It's terrific by train

Post by mkgleeds » Tue Apr 14, 2009 23:21

Bit of advice please.

Looking at going to watch the Cardiff test match on the train - going down Friday afternoon from Paddington - back on Saturday night.

Tickets just gone on sale as its 3 months away but are over £60 - which is more than i thought.

Anyone who does that route know if there is any chance of a cheaper fare being available - or do i just need to bite the bullet and pay.

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humblebee
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Re: It's terrific by train

Post by humblebee » Wed Apr 15, 2009 20:55

For a semi-educated guess, I'd say try splitting the ticket at Birmingham.

There's a lot of useful information about this at
http://www.moneysavingexpert.com/travel ... in-tickets

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humblebee
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Re: It's terrific by train

Post by humblebee » Wed Apr 15, 2009 22:05

Gainsborough!

Image

Nice bit of history to go with it:
http://www.flickr.com/photos/tatraskoda/3443534149/

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Martijn
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Re: It's terrific by train

Post by Martijn » Wed Apr 15, 2009 23:06

humblebee wrote:For a semi-educated guess, I'd say try splitting the ticket at Birmingham.
One never knows, but that line doesn't run close to Birmingham.

Return tickets from Waterloo, via Salisbury are £43.60.

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humblebee
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Re: It's terrific by train

Post by humblebee » Wed Apr 15, 2009 23:08

Martijn wrote:
humblebee wrote:For a semi-educated guess, I'd say try splitting the ticket at Birmingham.
One never knows, but that line doesn't run close to Birmingham.

Return tickets from Waterloo, via Salisbury are £43.60.
Gah - I didn't read the email properly and assumed it was from Leeds!

Most of the time my stupidity is quite dull.

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Re: It's terrific by train

Post by DimitraDaisy » Wed Apr 15, 2009 23:10

humblebee wrote:Most of the time my stupidity is quite dull.
I thought it was quite amusing :)
You beside and bluer skies above me

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